We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a refund under the following conditions: Refunds must be requested within - within 14 days of purchase. Products must be unused and in their original condition. To initiate a refund, please contact our customer service team with your order number and reason for return. Refunds will be processed within 7-10 business days after we receive the returned items. Please note that shipping costs are non-refundable, and customers are responsible for return shipping costs unless the return is due to a product defect or shipping error.